Which of the following tools is the best choice?

posted 2½years ago by pin
© Copyright: Oliver F. Lehmann PMP Self Test, oliverlehmann.com
Procurement Management

A project management team has subcontracted work to a service company. Which of the following tools is the best choice to assure that this company will be able to meet the quality requirements of the project?
A. Quality audit
B. Deliverable inspection
C. Fixed price contract
D. Service level agreement

george (2¼years ago):
I see that there is a choice between A and D. Other options are out of question:

B: We don't have deliverables here, since it's a service company
C: Again, it's a service and it will be difficult to make a FP contract

The choice is between Quality Audit and SLA. I vote for SLA, since it's more general and more "covering" option. Quality Audit will help to validate the quality according to SLA, but first we need to have a proper SLA.

Answer is D

max (2years ago): the answer was rejected by moderator

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