posted 2½years ago by Yeli
© Copyright: Rita Mulcahy, PMP Exam Prep, Rita's Course in a Book for Passing the PMP Exam, Fifth Edition, RMC Publications Inc. (2005), page 135
Assumptions
After the kickoff meeting, two team members engage in a casual conversation about the project objectives and deliverables. It is clear they heard different messages during the meeting. One member is so adamant that the other member gives up arguing the point. After talking to the project manager, the second member confirms that the first member is mistaken. At this point, what is the BEST course of action?
A. The second team member should send the other team member an e-mail describing what he discovered.
B. At the next project meeting, the team member should ask the mistaken team member to describe his interpretation so the project manager can get everyone on the same page.
C. The project manager should send out an e-mail to the team restating the project objectives and deliverables.
D. At the next project meeting, the project manager should spend time reviewing the documented project scope statement for the purpose of identifying this and other false assumptions.
Illia (2½years ago):
I think it's D.
Only this way PM will get everyone on the same page and prevent such problems in future.
A - Wrong communication. I think such corrections shall be from PM only.
B - Why all team need to listen WRONG version? This will confuse them all much more.
C - Good version, but this will not prevent such problems in future.
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