posted 4¼months ago by Natalie2000
© Copyright: Project Management Professional (PMP) Study Guide by Kim Heldman, Sybex Inc., Alameda, CA, USA, 2002, page 135, question 2
The theory that 85 percent of the cost of quality is a management
problem is attributed to:
A. Deming
B. Kaizen
C. Juran
D. Crosby
(c) 2010 thePMP.com, rev.301, 0.17sec
PMP® and PMBOK® are registered trademarks of Project Management Institute, Inc.