posted 10½months ago by Natalie2000
© Copyright: Project Management Professional (PMP) Study Guide by Kim Heldman, Sybex Inc., Alameda, CA, USA, 2002, page 32, question 16
Ishikawa Diagram | Quality Management
All of the following are true regarding Ishikawa diagrams in the Quality Planning process except:
A. They are also called cause-and-effect diagrams.
B. They are also called fishbone diagrams.
C. They are a tool and technique of this process.
D. They are an output of this process.
george (10¼months ago):
All of the above are true except D, diagrams are NOT outputs of quality planning process.
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